General:

This document serves as an electronic record in accordance with Information Technology laws. It is generated by a computer system and does not require a physical or digital signature. It is published to comply with legal requirements that mandate the publication of rules, regulations, privacy policies, and terms of service for accessing or using the following:

The website drhospitalityandleisure.com (hereafter referred to as the ‘Website’), owned by DR Hospitality, a company registered under the Companies Act with its registered office located in Andaman, India.

For the purpose of these Terms of Service, “You” or “User” refers to any individual or entity that has agreed to become a user of the Website by accessing it. “We”, “Us”, “Our”, and “Company” refer to DR Hospitality. “Agreement” refers to these Terms of Service, as well as any modifications made to them. “Third Party” refers to any person, organization, or entity other than You or the Company.

By using the Website, you accept and agree to be bound by this Agreement, the Privacy Policy, and any other applicable guidelines or terms associated with the services provided by the Website. Please review them carefully. If you disagree with any part of these terms, you must stop using the Website.

We reserve the right to update these Terms of Service at any time, and any changes will be effective immediately upon being communicated. Continued use of the Website after such changes indicates your acceptance of the updated Terms.

Online Platform:

The Website is an online platform offering information related to hospitality services, including hotel reservations, resort bookings, and other travel-related services for Users. We serve as an intermediary, connecting service providers in the hospitality industry with customers looking to make reservations. Users can access information and make bookings through the Website. At present, we do not directly sell products but may do so in the future.

Membership:

To access services on the Website, registration is required. During the registration process, we collect basic information such as your name, contact details, billing information, and other necessary data. Membership is open to individuals aged 18 and above, except for those who are deemed “Incompetent to Contract.” Minors must have a legal guardian to use the Website. The Company reserves the right to suspend or terminate your account if you are found to be a minor.

You are solely responsible for maintaining the confidentiality of your account details, including your username and password, and for any activities carried out under your account.

Communications:

By using the Website, you consent to receive communications from us via email, phone, or SMS. These communications may include promotional, marketing, and service-related information. You may opt out of receiving such communications at any time by unsubscribing via email or contacting customer service.

Account and Registration Obligations:

As a registered user, you are responsible for ensuring that your account and registration details are accurate and up-to-date. By agreeing to these Terms of Service, you also agree to receive promotional communications. You can unsubscribe from such messages at any time via the Website or by contacting customer service.

Charges:

You agree to pay for any services obtained through the Website, including any applicable taxes and fees. If any charges remain unpaid or are disputed, we have the right to suspend or terminate your access to the services.

Payment Methods:

We accept payments through:

  • Domestic and international credit cards (Visa, MasterCard, American Express)

  • Debit cards (Visa, MasterCard)

  • Net banking/Direct Debit from selected banks

You must provide your card and payment information during the transaction process. Ensure that your payment methods are registered in security programs like VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete your transactions.

Taxes:

Users are responsible for any taxes or fees that apply to their use of the Website’s services.

User’s Responsibilities:

By using the Website, you agree to:

  • Comply with all relevant local and international laws when using the Website.

  • Ensure the accuracy and validity of the information you provide during registration and transactions.

  • Refrain from engaging in activities that violate any laws or harm the Website or other users.

  • Not copy, modify, distribute, or reverse engineer any content from the Website without prior permission from the Company.

Copyright:

All content on the Website, including text, images, videos, software, logos, and trademarks, is the property of DR Hospitality. You may only use this content for personal, non-commercial purposes. Unauthorized reproduction or distribution of any content is strictly prohibited.

Copyright Complaints:

If you believe that your copyrighted work has been infringed on the Website, please contact us at info@drhospitalityandleisure.com with the relevant details.

Amendments:

We reserve the right to modify, suspend, or discontinue any features of the Website or services. We may also amend these Terms of Service, and such amendments will be effective immediately upon notification. You will be informed of significant changes via email or through a notice on the Website.

Indemnification:

You agree to indemnify and hold DR Hospitality harmless from any claims, damages, or costs resulting from your use of the Website or any breach of these Terms of Service. This includes any third-party claims arising from the information you provide.

Limitation of Liability:

DR Hospitality will not be liable for any damages, including the loss of data, revenue, or service disruptions, that may result from your use of the Website or its services. This includes any technical issues, errors, or omissions.

Dispute Resolution:

In case of any dispute arising from your use of the Website, both parties will first attempt to resolve the matter through mediation. If mediation does not resolve the issue, arbitration will be pursued, with the venue for arbitration being in Port Blair, Andaman Islands, India.

Privacy:

Your use of the Website is governed by our Privacy Policy. By using the Website, you agree to the collection, storage, and sharing of your personal information as outlined in our Privacy Policy.

Miscellaneous Provisions:

  • Entire Agreement: This Agreement supersedes all prior agreements between the parties with respect to the subject matter.

  • Waiver: Failure to enforce any provision of these Terms does not waive the right to do so in the future.

  • Severability: If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in effect.