Terms of Service

General:

This document is an electronic record in terms of Information Technology statutes. It is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the Information Technology regulations that require the publication of rules, regulations, privacy policies, and Terms of Use for access or usage of:

The website drhospitalityandleisure.com (hereinafter referred to as ‘Website’), owned by DR Hospitality, a company incorporated under the Companies Act, with its registered office at Andaman , India.

For the purposes of these Terms of Service, “You” or “User” shall mean any natural or legal person who has agreed to become a user of the Website by logging into the Website. “We”, “Us”, “Our”, and “Company” shall refer to DR Hospitality. “Agreement” refers to these Terms of Service, along with any amendments made. “Third Party” refers to any individual(s), company, or entity apart from You and the Company.

By using the Website, You agree to be bound by this Agreement, the Privacy Policy, and any other rules, guidelines, policies, or terms related to the services provided by the Website. Please read these carefully. If You do not agree with any of these terms, please discontinue using the Website.

We reserve the right to modify these Terms of Service at any time, and such changes will be effective immediately upon notice. Your continued use of the Website signifies your acceptance of the updated Terms.

Online Platform:

The Website is an online platform that provides information related to hospitality services, including hotel bookings, resort stays, and other travel-related services for Users. We act as a facilitator connecting service providers in the hospitality industry with customers seeking to make bookings. Users can access information and book services via the Website. Currently, we do not sell products directly but may offer these services in the future.

Membership:

To avail services on the Website, registration is required. During registration, we collect basic information such as name, contact details, billing information, and other necessary details. Membership is available only to individuals above 18 years of age, barring those deemed “Incompetent to Contract.” If you are a minor, you must have a legal guardian to use the Website. The Company reserves the right to terminate your account if you are found to be a minor.

You are solely responsible for maintaining the confidentiality of your account details, including your username and password, and for any activity that occurs under your account.

Communications:

By using the Website, you consent to receiving communications from us via phone, email, or SMS. These communications may include promotional, marketing, and service-related messages. You may opt out of such communications by unsubscribing via email or contacting customer service.

Account and Registration Obligations:

As a registered user, you are responsible for keeping your account and registration information accurate and up to date. By agreeing to the Terms of Use, you also agree to receive promotional communications. You can unsubscribe from such communications at any time via the Website or by contacting customer service.

Charges:

You agree to pay for any services availed through the Website, including applicable taxes and fees. If any charge is unpaid or disputed, we reserve the right to suspend or terminate your access to the services.

Mode of Payment:

We accept payments via:

• Domestic and international credit cards (Visa, MasterCard, American Express)
• Debit cards (Visa, MasterCard)
• Net banking/Direct Debit from select banks

You are required to submit your card details and other payment-related information during the transaction process. Please ensure that your payment methods are enrolled in necessary security programs like VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete transactions.

Taxes:

Users are responsible for paying all applicable taxes or fees that arise from their use of the Website’s services.

User’s Obligations:

By using the Website, you agree to:

• Comply with all applicable local and international laws governing your use of the Website.
• Ensure the accuracy and validity of the information provided during registration and transactions.
• Not engage in activities that violate any law, or that would harm the Website or other users.
• Not copy, modify, distribute, or reverse engineer any content from the Website without prior consent from the Company.

Copyright:

All content on the Website, including text, images, videos, software, logos, and trademarks, is owned by DR Hospitality. You may use this content solely for personal, non-commercial purposes. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Copyright Complaints:

If you believe that your copyrighted material has been infringed on the Website, please contact us at info@drhospitalityandleisure.com with the relevant details.

Amendments:

We reserve the right to modify, suspend, or discontinue any aspect of the Website or services. We may also change or amend the Terms of Service, which will take effect immediately upon notice. We will notify you of any significant changes via email or a notice on the Website.

Indemnification:

You agree to indemnify and hold DR Hospitality harmless from any claims, damages, or expenses arising out of your use of the Website or any breach of these Terms of Service. This includes any claims made by third parties based on the information you provide.

Disclaimer of Liability:

DR Hospitality is not responsible for any damages, including loss of data, revenue, or service interruptions, arising from the use of the Website or its services. This includes any technical issues, errors, or omissions that may occur.

Disputes Arising Out of This Agreement:

In case of any disputes arising out of the use of the Website, both parties will first attempt to resolve the matter through mediation. If mediation fails, arbitration will be pursued, with the venue for arbitration being in Port Blair, Andaman Islands, India.

Privacy:

Your use of the Website is governed by our Privacy Policy. By using the Website, you consent to the collection, storage, and sharing of your personal information as described in our Privacy Policy.

Miscellaneous Provisions:

• Entire Agreement: This Agreement supersedes all previous agreements between the parties with respect to the subject matter.
• Waiver: Failure to enforce any provision of these Terms does not waive the right to do so in the future.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.